Carfax is NOT Always Correct

[Kpurrr]

I recently listed my 2012 BMW 760LI for sale, which has 65,000 kilometers on the odometer. A potential buyer expressed strong interest and requested the VIN# to obtain a Carfax report.

To my shock, he returned with the claim that the odometer had been manipulated. I immediately rejected this assertion since I have owned the car for several years, purchasing it when it had only 32,000 km on it.

To resolve the issue, I visited my local BMW dealership, where I have always had the vehicle serviced. They confirmed the accurate odometer reading in their system and assured me that there was no mistake on their part. However, they directed me to Carfax to rectify the discrepancy.

When I contacted Carfax, the representative quickly identified the problem: BMW had recorded the mileage as 65,000 km, but Carfax mistakenly interpreted it as 65,000 miles. which made the reading go to 104. 6K km and down to 65K km Unfortunately, the trust between the buyer and me was irreparably damaged, causing me to lose the sale.

Now I'm left wondering if I should pursue Carfax for their error.